01Introduction
HashLime ("we", "our", "us") operates the HashLime mobile app (the "App"), which lets you rent cloud mining hash power, follow your Bitcoin earnings, and manage a wallet. This policy explains how we collect, use, share and protect your information when you use the App from Google Play.
By using the App you agree to the practices described here. If you do not agree, please do not use the App.
The App does not mine on your phone. It does not use your device's processor to mine, so it does not drain your battery for mining.
02Information we collect
We collect only what the App needs to work and to meet Google Play's Data safety requirements.
Account details
When you sign in with Google we receive your name, email address and profile picture. We do not receive your Google password.
Contracts and earnings
The mining contracts you buy, their hash power and term, and the Bitcoin earnings credited to your account.
Device and technical data
Device model, Android version, app version, language, IP address, advertising ID and crash reports.
Usage data
Screens you view, features you use and how long sessions last, so we can improve the App.
Messages in the App
Notices sent to your in-app message center, such as contract updates, payout alerts and block share notifications.
Support requests
Anything you send us when you contact support, including your email address.
03Wallet and transactions
To run deposits, contract purchases and withdrawals we keep a record of your financial activity inside the App.
- Transaction records: amounts, dates, contract purchases, deposits and withdrawals, shown in the Recent activity list in your wallet.
- Bitcoin withdrawal address: the address you provide so we can send your payout.
- Payment details: if you pay through a payment provider, the provider handles your payment details. We do not store full card numbers.
We never ask for your Google password, your seed phrase or the private keys of your own wallet. Anyone who asks for them in our name is not us.
Earnings shown in the App are estimates. They change with network difficulty and the Bitcoin price, and they are not a promise of profit or financial advice.
04App permissions
The App asks for as few permissions as possible. You can change them in your device settings at any time.
- Internet access: to sign you in, load your dashboard, wallet and contracts, and show ads.
- Notifications: to tell you about payouts, contract updates and important account messages.
- Network state: to check that you are online before loading live mining data.
05How we use information
- To create your account, sign you in and show your dashboard, contracts and wallet.
- To process contract purchases, credit earnings and send withdrawals.
- To send service messages, security alerts and in-app notices.
- To find and fix bugs, measure performance and keep the App secure.
- To detect fraud, abuse and unauthorized access to accounts.
- To show ads through Google AdMob, which helps keep the App running.
- To meet legal, tax and accounting obligations.
We do not sell your personal information.
06Google Sign-In, ads and SDKs
The App uses trusted third-party services. Each one handles data under its own privacy policy.
Google Sign-In Account
Lets you create an account and sign in with your Google account. See Google's Privacy Policy.
Google AdMob Ads
The App contains ads, and we use Google AdMob ad services. AdMob may use your advertising ID and similar technologies to show personalized or non-personalized ads. See Google's advertising policy.
Google Play services and analytics Performance
Used for crash reports, performance monitoring and usage statistics.
You can reset your advertising ID or opt out of ad personalization in your Android settings under Settings, Google, Ads. The App shows an ads notice and asks you to agree before you continue.
07Data security
We use administrative, technical and physical safeguards to protect your information from unauthorized access, loss, misuse or alteration. Data sent between the App and our servers is encrypted with HTTPS.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Keep your Google account protected with a strong password and two-step verification.
08Age limit
The App handles financial activity and is meant for people aged 18 or older. We do not knowingly collect information from anyone under 18.
If you believe a child has given us personal information, contact us at flexytconnect@gmail.com and we will delete it.
09Retention and deletion
We keep your information only as long as needed for the purposes in this policy. Some transaction records may be kept longer when the law requires it, for example for tax or accounting.
Email flexytconnect@gmail.com from the email address linked to your Google account, with the subject "Data Deletion Request". After we verify the request, we delete your account and the personal data stored on our servers within 30 business days.
Withdraw your Bitcoin balance before you delete your account, because deleted accounts cannot be restored.
Request deletion10Policy updates
We may update this policy when our practices, the law or Google Play requirements change. When we do, we change the effective date at the top of this page and tell you in the App's message center.
11Contact us
Questions or concerns about this policy or your data? Reach us here:
- App: HashLime
- Email: flexytconnect@gmail.com
- Website: https://hashlime-app.web.app
